frequently asked questions
We know the industry is saturated, yet we entered because we were driven by our passion for global talent. We believe what differentiates us is a genuine desire to uplift the global workforce, hence our slogan and mission of Celebrating Global Talent.
We're also very much driven by our desire to create and nurture long-term, win-win-win partnerships among us, our talents, and our most valued clients.
We advocate for remote teams and walk the talk – we're proud to say our team is fully remote!
Should you wish to meet and discuss with a representative in person, our partner company's HQ is located at 320 5th Avenue, Wilmington, DE, USA.
We aim to be inclusive and therefore don’t limit ourselves to specific countries and nationalities, but we’ve found great success hiring from our main hubs – Argentina, Macedonia, and the Philippines.
We advocate for diversity and inclusion and stand against discrimination. We recommend employees based on capacity, not location!
We'd be thrilled to have you as one of our partners in celebrating global talent! Please contact us through our contact page, by booking a call with our sales team, or by sending us an email at [email protected] and we'll get in touch with you as soon as possible!
ExoScout offers small to medium businesses recruitment and management services, also known as outsourcing or offshoring. We take care of scouting, hiring, training, onboarding, up to managing payroll and timesheets, while our partners have full control of day-to-day operations.
Our model is flexible depending on our partners’ requirements – please get in touch with us so we can discuss how our team can help you grow yours.
We’ve simplified our process in 6 steps – read more about it here.
Absolutely! Whether long or short-term, our team is ready to fulfill your vacancy’s requirements.
We adapt our pricing packages based on our clients' requirements. To learn more about our pricing, kindly contact us or book a call with our sales team so we can understand your needs and craft a proposal accordingly.
Our clients’ satisfaction is of utmost importance to us. We offer our partners a fourteen-day trial period to ensure client satisfaction.
No need - we’ve got their payroll covered! We’ll send you monthly invoices for our service - that’s all you have to pay.
No, we’ve got you covered! ExoScout takes care of compliance so that our partners won’t have to worry about the nitty gritty.
recruitment & management
Our most common roles include virtual assistants, customer service representatives, account executives, and business development representatives, but we also take on the challenge of scouting more specialized roles like python developers, web designers, and even chief operating officers. Get in touch with us, we'd love to discuss your requirements!
If it’s a position we’ve hired for in the past, sure! We can send you a video so you can get an idea on the quality of candidates we select for our clients. Please fill out this form and we’ll send you a sample interview and a proposal.
This is highly dependent on how specialized the position is – most entry-level to mid-level positions normally take between one to three weeks, while highly specialized positions may take up to a month. Rest assured that we'll keep you updated on the process and inform you as soon as we find excellent candidates.
We will manage their timesheets and payroll – everything else you will have full control of, as with your own employees.
As with any employee, we can’t guarantee they’ll stay for as long as you need them – people leave for different, sometimes uncontrollable reasons – but we can guarantee that we’ll do our very best to make sure we’re recommending the right people so that they’re unlikely to leave because of a mismatch.
We require providing our remote employees paid time off, accumulated for every month of service.
We also recommend incentivizing with commissions for sales positions, but this will of course be up to your discretion.
Part of our stringent recruitment process is assessing English proficiency. We only recommend candidates whose verbal and written English skills are globally competitive and can level with Americans. More and more people from around the world are excellent English speakers and we’d love to ease your worries on this!
Do you have a question we weren't able to answer here? Contact us, we'd love to answer them!